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Returns & Exchanges

We want you to be completely satisfied with your Brahmin purchase, which is why we offer a 30-day return window for unused merchandise in its original condition. Please ensure all tags are attached and the registration card is included to qualify for a full refund.

1

Initiate Your Return

Visit our online Returns Portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.

2

Pack Your Handbag

Carefully place the item in its original packaging, including the dust bag and all authenticity cards, ensuring the box is securely sealed for transit.

3

Attach the Shipping Label

Download and print the prepaid UPS return shipping label provided by our portal and affix it clearly to the outside of your package.

4

Drop Off and Track

Hand your package to any authorized UPS location and keep your tracking receipt; once received at our warehouse, your refund will be processed within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing